AIV Application Related Support Queries (8)

This section provides information on how to access support for Active Intelligence Visualization (AIV) and seek assistance for any issues or inquiries you may have. Our goal is to ensure you have the resources you need to maximize your experience with AIV. Support Options Available: Knowledge Base Explore the AIV Knowledge Base for comprehensive documentation, FAQs, and guides covering a wide range of topics. This resource is designed to help you troubleshoot common issues, learn about features, and find best practices. Support Ticket System If you encounter specific issues or require personalized assistance, you can submit a support ticket through the AIV support portal. Provide detailed information about your problem, including any error messages and steps you’ve already taken to resolve the issue. This will help our support team address your request more efficiently. Email and Phone Support For urgent matters or complex inquiries, you can reach out directly to the AIV support team via email or phone. Check the AIV website for the appropriate contact information and support hours. Training and Webinars AIV offers training sessions and webinars that can help you get acquainted with the platform and its features. These sessions are a great opportunity to learn directly from experts and ask questions in real-time.