What support options are available if my report request in AIV is delayed or incomplete?

If your report request in AIV is delayed or incomplete, you can follow these support options:

1. Check Notifications: Review any notifications or alerts in AIV for updates regarding your request.
   
   

2. Consult Support Documentation: Refer to the AIV support documentation for troubleshooting tips related to report requests.
   
   

3. Contact Support:

   • Help Desk or Support Ticket: If issues persist, submit a support ticket or contact the AIV help desk. Include details like:
     • Report parameters used
     • Submission time
     • Any error messages received
   • Priority Level: Indicate the urgency of your request, especially if it impacts critical operations.
     
     

4. Reach Out to System Administrators: If applicable, contact your system administrators for additional assistance.
   
   

5. Monitor System Performance: Keep an eye on system performance for any ongoing issues that could affect report generation.
   
   

For more inquiries about the Request feature in AIV, please visit our Request Feature Documentation or contact us via email at support@aivhub.com.