What should I do if my request in AIV fails or returns incorrect data?

Modified on Mon, 21 Oct, 2024 at 5:56 AM

If your data request in AIV fails or returns incorrect data, follow these steps:

  1. Check Error Messages: Review any error messages for specific details.

  2. Verify Filters: Ensure your applied filters are correct.

  3. Confirm Dataset Availability: Check if the dataset is accessible.

  4. Review Permissions: Ensure you have the necessary access rights.

  5. Adjust Parameters: Modify request parameters as needed.

  6. Retry the Request: Resubmit your request after adjustments.

  7. Contact AIV Support: If issues persist, reach out for assistance.

By following these steps, you can effectively troubleshoot common report request issues in AIV.

For more inquiries about the Request feature in AIV, please visit our Request Feature Documentation or contact us via email at support@aivhub.com.

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