Our initial response times for professional support depend on the severity of the incident and the availability of our support team. The level of professional support you are subscribed to also plays a role in determining response times. We strive to provide the best possible support, and we aim to respond as quickly as possible.
Understanding Response Times:
- Severity of Incident: Response times may vary depending on the severity of the incident, with critical issues receiving priority attention.
- Support Team Availability: Response times may also depend on the availability of our support team at the time of the request.
- Level of Professional Support: The level of professional support you are subscribed to will also impact response times, with higher levels of support receiving faster response times.
For further assistance, email us at support@aivhub.com
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